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MARKETING MAVEN:

Q:  According to a survey by Marketing Metrics, what was the probability for a successful sale to the following groups?

 

1. Prospects

2. Active customers

3. Lost Customers

 

 

Answer:

In a study published in the Direct Marketing to Business Report, Marketing Metrics found the average firm had the following probabilities for a successful sale to these groups:

 

1. Prospects:   5% - 20%

2. Active customers:   60% - 70%

3. Lost Customers:   20% - 40%

Need help crafting a strategy to win back lost customers? 

Please contact us to find out how CONGRUITY can help. 

 

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